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Preparing your Phoenix experience
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Preparing your Phoenix experience
Last updated September 3, 2026
Phoenix is provided by Jonathan Mitchell Anderson for personal use. By creating an account you agree to these terms and to the Privacy Policy.
You are responsible for keeping your sign-in credentials secure and for the content you enter. You may close your account at any time by contacting us; your data is then deleted.
Everything you write in Phoenix remains yours. We claim no ownership of it and use it only to provide the service to you.
Phoenix is a reflection and organisation tool. It is not medical, psychological, legal, or financial advice, and it is not a substitute for professional care. If you are in crisis, contact local emergency services.
Phoenix Foundation is a one-time purchase of $1,000 — a single payment, not a subscription. Nothing recurs, and no card is stored for future charges. The exact amount and currency you will be charged are shown on the checkout page before you confirm; that figure is the price.
Foundation gives you continuing access to the Foundation modules as they exist at the time of purchase: the journal, fulfillment scoring, life areas, commitments, relationships, the Future Self Protocol, insights and pattern review, the daily check-in, and export of your own data. We may add to it. We will not put an existing Foundation feature behind a further payment.
Some higher tiers described on our site include things a person delivers rather than software — sessions, reviews, gatherings. Those are arranged by agreement, not bought through this site, and nothing on this page commits us to providing them.
You may request a full refund within 14 days of purchase, for any reason, by emailing the address below. We will not ask you to justify it. Refunds are returned to the original payment method; access ends when the refund is issued, and your data remains exportable for 30 days afterwards so you can take it with you.
After 14 days a purchase is final, except where the law where you live gives you a longer right to cancel — in which case that law applies and this paragraph does not limit it.
Because Foundation is a one-time purchase there is no subscription to cancel. You can close your account at any time from Settings, and you can export everything you have written first. Closing your account erases your identity — name, email address, profile and sign-in methods. Records we are required to keep are retained for seven years, but they are no longer linked to you. Closing an account after the refund window does not refund the purchase.
Payments are processed by Stripe. We do not receive or store your card number. Prices are stated exclusive of any sales tax we are required to collect, which is shown at checkout.
To the fullest extent the law allows, our total liability to you for any claim connected with Phoenix is limited to the amount you actually paid us. We are not liable for indirect or consequential loss. Nothing here limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, or for fraud.
Phoenix is not a medical device and not a substitute for professional care. See “Not professional advice” above.
These terms are governed by the laws of the Province of Quebec and the laws of Canada that apply there, and the courts of Quebec have jurisdiction. If you are a consumer, this does not deprive you of the protection of mandatory consumer law where you live.
The service is provided as is, without warranty of uninterrupted availability. We may change or discontinue features, and we may update these terms; material changes will be announced in the application.